There was a super-busy night at the store and people were all over the floor checking out the movies. I was behind the counter waiting for someone to check-out. I see a man with crazy in his eyes walking towards the counter with two stacks of vhs tapes. There must have been twenty. He looked like he hadn’t washed his clothes in days and was angry. As I waited for him to come to the counter I notice him veer towards the exit.
Me: Excuse me sir?!
Him: Shut the fuck up bitch!
Me: Ok. ( I said that in my head but I just turned back to the register and acted cool as a cucumber.)
My assistant manager walked up to the counter right after he left.
Me: A man just walked out with about 20 tapes. He seemed to be on drugs and out of it.
Assistant Manager: Why didn’t you run after him?
Me: Crackheads have superhuman strength! No and thank you. He just left and is still probably in the parking lot.
Just as quickly as she ran out to catch him she came back in bawling her eyes out. She caught up to the dude and he bopped her on the head.
Me: I told you. (I am sure I giggled and rolled my eyes too.)
The lesson here is: desperate people do desperate things: (1) This guy was desperate enough to walk into a packed video store and walk out with 20 tapes. (2) My assistant manager was so desperate to keep her job she stepped to a crackhead… and lost. Don’t let this be you!